* Remote Support (Fee-based) <Top>
# Why? When?
When you cannot properly use our software products (even have read the documentations), or cannot solve the problems by yourself (even used the free email support), it's time to use our remote support service. It's a real-time and hand-to-hand service, your problems can be solved soon by our support team.
We provide the remote support service via accessing you PC by using TeamViewer
It's very easy! Just send your TeamViewer ID and Password to support[at]TriSunSoft.com
(please use the order email address
to send these), and keep your TeamViewer running, we will access your computer timely at work. The TeamViewer ID and Password like this:
# Service Coverage
All our software (shareware and freeware) customers.
# Price & Buy
>>> If you don't have a PayPal account
and you don't want to create one, you can still buy by choosing the "Pay with my credit or debit card" option on PayPal order page.
# Appendix: How to use TeamViewer
If you have never used TeamViewer, there is a simple guide, also very easy:
1. Download the latest version of TeamViewer
, it is FREE for personal use!
Install and run it. Just run, no configuration is required.